AI in EX
Reimagine service delivery and build a
high-performing workforce with Generative AI
13 September 2023 | Online
A complimentary ITWeb Webinar brought to you in partnership with Freshworks
Harness Generative AI to revolutionise the workplace experience!
According to a recent survey by KPMG, almost two-thirds of U.S. executives surveyed believe Generative AI will have a high or extremely high impact on their organisation in the next three to five years, far above every other emerging technology.
In that order, Generative AI is now the next giant leap in service management that will future-proof your organisation's employee experience strategies in the years to come. This is a bandwagon you wouldn't want to miss out on.
Join Freshworks for this topical event, where our experts will explore how Generative AI can help you re-imagine workplace experience to build a high-performing workforce with effective self-service, standardised service delivery and optimised service operations
Why should you attend?
Discover how Generative AI will change the workplace and impact employee experience
Find out about the myths, misconceptions and potential pitfalls of AI in EX
Learn how to unlock a high-performing workforce with Freddy-AI
Welcome from the MC
AI in EX
Neharika Sundar, lead - product marketing, Freshworks
Shuja Shabir Naik, staff product manager, Freshworks
Anusha Kovvuri, senior product manager, Freshworks
- Debunking the AI myths
- Introduction to Freddy-AI
- Why AI in EX? Key challenges
- Unlocking high performance with Freddy-AI
Who should attend?
If you are a forward-thinking IT or business leader, this event is for you! Including:
CIOs, CTOs and CDOs, IT directors, IT infrastructure managers, IT service desk managers, Heads of technical support, IT service delivery heads
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.