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How to support digital product transformation
Increase efficiency, decrease costs and deliver on strategy


27 September 2023 | @Sandton Hotel, Sandton
An ITWeb executive forum in partnership with ServiceNow

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Date: 27 September 2023

Time: 09:00 (GMT+2)

Duration: 3 hours

Digital transformation has changed how we do businesses. IT is no longer a standalone function, and all IT projects and investments must align with the organisation’s overall strategy.

To remain competitive, organisations must evolve existing products while developing and launching new ones, all while prioritising efficiency.

However, they often rely on disparate software applications from multiple vendors, supplemented by manual spreadsheets, to manage their product, portfolio, project, demand, and resource needs. This can result in poor visibility, diminished data credibility, misalignment between project and portfolio activities and the organisation’s strategy, and limited ability to optimise resource management.

So how can organisations consolidate their IT and business investment data into a single platform to increase visibility, optimise resource management, boost efficiency, and ensure investments align with their strategy to positively impact their bottom line?

ServiceNow, in collaboration with ITWeb, will host an executive forum on “How to Support Digital Product Transformation”. The forum will guide organisations on their digital product transformation journey, providing a comprehensive roadmap and practical best practices.

Join your industry peers for a user group discussion to find out how ServiceNow’s Strategic Portfolio Management (SPM) enables organisations to consolidate their entire digital portfolio – from strategy and innovation to project management – on a single comprehensive platform.

Why should you attend?

Learn how Strategic Portfolio Management (SPM) improves efficiency and connects work to strategy for better outcomes.

Discover how to reduce nonproductive spending and the time needed to complete investment initiatives.

Gain visibility and confidence in investment data.

Find out how to increase consistency and control in your organisation’s operations.

Explore how SPM helps prioritise and manage initiatives in a single workspace.



Arrival, registration and networking


Welcome from the MC

James Francis, writer and ITWeb Brainstorm contributor


Sponsor’s welcome

Muhammed Omar, country manager, Africa, ServiceNow


Introduction to Strategic Portfolio Management (SPM)

Nicole Smith, senior solution sales executive, technology workflows – Africa, ServiceNow


Product roadmap and strategy

Mehdi Benni, senior advisory solution consultant - Strategic Portfolio Management, ServiceNow


How to support a digital product transformation

Mehdi Benni, senior advisory solution consultant - Strategic Portfolio Management, ServiceNow


Refreshment break and networking


Customer success presentation


Questions and answers


Closing remarks


Networking lunch

Who should attend?

The Executive Forum: How to Support Digital Product Transformation will be of considerable interest to IT decision makers, including – but not limited to – the following:

CIO, Strategy Leader, Chief Digital Office, BU Executive Leader (B2B or B2C), Director of Enterprise PMO, Agile Transformation Leader, Director of IT PMO, Enterprise Architect, Product Manager, Program Manager, Project Manager, Scrum Master


About @Sandton Hotel

Breathtaking Views in the Heart of Sandton. Welcome to @Sandton Hotel, a luxury hotel conveniently located on Benmore Road in Sandton, Johannesburg. Located on the Northern edge of the Sandton CBD, we are within easy reach of the Sandton Gautrain Station, Benmore shopping centre, Nelson Mandela Square, Sandton City and the many corporate offices that make this the economic heart of Johannesburg.

More about the venue:

Address: 5 Benmore Rd, Benmore Gardens, Johannesburg, 2196
Get Directions

Event Sponsor

About ServiceNow

ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work.

Visit: www.servicenow.com